Return and refund policy

Return and refund policy

 

Delivery

Delivery via the electronic facility identified on the applicable purchase order – email.

After you’ve placed your order, you can expect delivery within as little as 5 to 10 business days anywhere in the world.

As per our terms and conditions of business, from time to time shipping delays may and can occur, due to reasons beyond our control. If shipping is delayed will we do everything possible to ensure a speedy delivery.

We are unable to change the delivery address once an order has been shipped, and at this stage it becomes the responsibility of the customer to ensure they receive the order or place a new order.

Caricature-me can not be held liable if you the customer omit any important information from the delivery address, resulting in the order being returned to us. If the order is returned to us due to customer error, you will need to pay an additional delivery fee to reship your order.

If you have any additional questions about shipping or delivery please email us at caricature-me.com and we’ll be happy to answer your queries.

Failure or Delay in Delivery. Company shall make commercially reasonable efforts to meet the estimated delivery date and or delivery date specified in the Purchase Order, but shall not be liable for failure to deliver or for any delay or effort in delivery of Product.

99% of our orders are shipped on time. This can be impacted by a number of factors:

  • Late payment or payment denied
  • Orders being put on hold due to an image issue being detected eg: low resolution
  • Response time from you the customer when we request an updated image
  • Some products require a longer period of time in the production phase due to materials selected
  • Delivery location.
  • Delay or issue with Production
  • Delay or issue with our Shipping partners

We do not offer compensation if your order arrives after 10 business days

 

Refunds

Due to the Custom character of the Product, Company will not issue credit to not be obligated to accept and issue refunds for any reason for any Products delivered to the client.

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